When I take my car to Smith, I never have to worry about how I am going to get where I am going. If I call ahead, the loaner is waiting for me so I don't have to miss a beat with my business! Thanks for taking care of this time Craig!
When I have a problem they not only fit me in but complete the work sometimes ahead of schedule. I have leased or bought 5 cars with Charles help,super guy.
Great, professional and quick experience. Craig was able to quickly get me into service and check a backup sensor on my vehicle as well as clean and perform service in a quick manner as promised. I would recommend to other Mercedes owners for future service needs.
The experience was great. Quick receipt of my vehicle for the work to be done. A loaner car was ready for me. And a call to me in 3 hours to pick up my car!
The Best Mercedes Benz dealership in NewEngland.Great service.Excellent sale's team.Willing to go beyond what they have to get you exactly what you want in a vehicle.
Service Team is excellent....accommodating, knowledgeable and friendly. Car rides great!
Dropped our car off due and brake pump issue the day after Thanksgiving. Service team were very helpful and had me in a loaner car within minutes. Pick-up was just as simple. Efforts greatly appreciated.
I was there for a basic oil change the two people there were especially helpful . Craig T is the best . I will be back to that location in the future .
I purchased my first Mercedes in 2003 & 2nd in 2018. I have always received excellent service from the sales staff as well as the service team. In my experience, they always make themselves accessible to you and any information you may require. I actually said these exact words to a man who just moved here from Princeton, NJ and brought his car in for service for the first time, the same day as me. I assured him that he would be very satisfied. I have also come to know Wes, in service, over these last 17 years and can't say enough good things ...
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