Customer Testimonials

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DealerRater Jul 2, 2020
 

Justin, our salesman, was efficient and well-knowledgable. I called at 9 am, and bought vehicle within the hour. I was an out of state buyer, and he sent me video and pictures of my newly purchased Mercedes. I highly recommend Justin and Smith Motors Sales.

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DealerRater Jul 1, 2020
 

During these trying times this dealership could not be any more accommodating and pleasing Smith Motors is the only Mercedes dealership as far as I am concerned

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DealerRater Jun 30, 2020
 

Always wonderful service at Smith Motors!!! Dave is always helpful and happy. My tire was slowly leaking air and service Dept happily took care if it without charge. Thank you!!

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Google Jun 29, 2020
 

This was our second purchase at Smith's and would not think of going elsewhere. Matt Harris treated us like family with first rate service that is Smith Motor's reputation. During this trying time with the corona virus, I felt very safe at the Smith Motor Sales of Haverhill while my vehicle was being serviced. They implemented safety precautions to protect those of us waiting. The people in the service department kept me informed throughout my visit. I'm very pleased with the service I received at Smith Motor Sales.

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DealerRater Jun 28, 2020
 

Facilty clean and inviting. Easy drop-off. Staff wearing masks. Work completed and as a nice surprise, car was washed and looked better than when I walked in! Had not been here before and will definitely be back when car needs servicing.

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DealerRater Jun 28, 2020
 

Smith motors is one of the most reliable and people friendly business I have ever had a chance to work with. Not only do they try to accommodate you and your needs, but they have by far the best customer services reps ever. As soon as I step inside I am Greeted and tended to. They also have a variety of customer deals you can choose from.they are one of the best in my books.

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DealerRater Jun 27, 2020
 

Convenient appointment, work was done professionally and quickly, and the things to look for (future wear and tear items) were helpful. See you again in the future.

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Google Jun 27, 2020
 

This was by far the easiest and most enjoyable car buying experience ever. I appreciate everything!

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DealerRater Jun 26, 2020
 

It hard too express why I constantly return in 25 words It works for me the way it is!!!! word word word word word thanks!!!!

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DealerRater Jun 26, 2020
 

Extremely courteous and respectful service department. Promptly identified my cars engine problem and fixed it in a timely manner. Definitely the kind of service you would expect for owning a Mercedes.

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