The service advisor took extra time to make sure my problem was addressed properly and followed up a number of times to keep me up-to-date on what was going on .
I have an 2018 E400 and needed routine maintenance. Didn’t buy the car at Smith but they took care of me from the first phone call. Loaner car and all.
Very helpful employee's they were all super kind
The service advisor(Nick ) was extremely knowledgeable and helpful. He explained everything to me in simple language and answered all my questions .He is an excellent representative for Smith Motors.
I brought my car for an oil change and alignment and replaced a tire. The cost was over $600. $190 is very expensive for an alignment.
Great people to work with always helpful and courteous. Dave was great, rental car was ready for me. He printed out the services and we discussed the services being preformed.
Service was done well and in a timely way. The car was cleaned and in nice condition. The waiting time was short and the waiting area near.
Really friendly and very professional staff. Craig went above and beyond on explaining everything and giving me plenty of options. I was very satisfied and I will make this my go to dealership for sure. See you guys soon!
The staff in service are very accommodating and friendly and are not pushing things on me. The cashier was very pleasant and answered questions that I had on my invoice.
Great service. Very knowledgeable and very thorough to make sure you are aware of all your options. Staff is very pleasant and provides a great experience.
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