Great sales staff. Excellent service department. Truly a great car buying experience. Brockton Payette was a wonderful salesperson. Will return for service and when it’s time for another Mercedes.
First time customer, excellent overall experience. This dealership is small enough to truly get to know and accommodate each person which is why they have such loyal repeat customers.
Excellent service and customer care. We had a great purchase experience with Brock. We have purchased many cars with Smith and will continue to do so. This is a low pressure, family owned business.
Sales, Parts and Service Departments are all outstanding! We have been doing business with Smith Motor Sales for about 35 years. Wouldn’t go anywhere else.
This is my 7th time purchasing a Mercedes from Brockton at Smith Motors. As always, the delivery process was very smooth, thorough and efficient! Brockton is as good as it gets for a sales representative, which is why I only go to him. Loren Goldstein is equally good as the business manager and makes the paperwork incredibly easy and fast.
I’ve always been treated very fairly by John Smith and company. When I have my car serviced they give me a loaner and everyone is always polite and helpful. They are #1 in my humble opinion. Arthur Migliori
I am so impressed by the service I received. Randy Wheeler was extremely attentive, helpful and eager to reply to all my emails immediately. This is the first time I enjoy purchasing a vehicle. I cannot compliment enough Randy. I did not purchase the most expensive vehicle but was treated like if I did.
Randy Wheeler was an excellent sales person to work with. He took plenty of time to show me all the great features on my new car. The dealership was low key and pleasant to visit.
Very good dealership overall . Attentive sales team and finance dept that helped me get the car I wanted at the price I wanted. Service dept is also great.
Am on my 4th car from Smith Motors Sales.....Always very professional, great personal service and easy to work with, even in a pandemic! Thanks Randy!
Excellent and knowledgeable service as always. I had some serious problems with my vehicle that were not obvious to me. The service crew most likely saved my life with their professional analysis and recommendations
The service at Smith Motors is outstanding As example I called about a low tire pressure near closing time the other day. Craig had me come right over and gave me a loaner so they could check it out overnight This is typical of their service The service is so good I can’t imagine going elsewhere to buy a car
This is my third Mercedes- service has always been excellent. Wes has always treated me with respect and is honest with the wait times etc All my interactions with both sales and service have been positive.
Sales, Parts and Service Departments are all outstanding! We have been doing business with Smith Motor Sales for about 35 years. Wouldn’t go anywhere else.
The location is very convenient for me because I am a resident of Methuen probably five miles from my house and the most important the customer service is great .
Smith Motors sales is super duper simply the best I wouldn’t trust any other dealer with my automobile & I’m totally delighted with their service and sales department
We have been customers for over 15 years and whenever we are looking for a vehicle, this is where we go. Quality friendly service in all departments without any pressure.
Terrific experience leasing new E450. Tom, Brock and Loren all very experienced and professional. Long term Mercedes customer who has bought, leased and serviced vehicles in MA, RI and Florida. I’ll definitely be back to Smith for another vehicle
I’ve been going to this dealership for 25 years and bought 10 cars from them and they never disappoint ‼️And I will keep going...
Smith Motor Sales by far is the best dealership to work with from buying a car to servicing the car , For this visit the service dept assessed my cars needs , talked me through it and completed the service in a day to perfection
I have been coming to Smith for over 10 years and they are all more like a family than a dealership. Exceptional and professional service and sales!
Sales, Parts and Service Departments are all outstanding! We have been doing business with Smith Motor Sales for about 35 years. Wouldn’t go anywhere else.
Smith Motors sales is super duper simply the best I wouldn’t trust any other dealer with my automobile & I’m totally delighted with their service and sales department
Dependable and reliable. Ready And able to solve problems. Your pick up service and delivery very helpful. Everyone who has helped us has been courteous and respectful.
I cannot say enough good about this company and its people. Randy is my main man and his customer service is exemplary. I am COO of a Mortgage Lender and I know all about good and bad service. Wagner is down the street from me and maybe would be more convenient however Randy takes convenience to another level. I will always buy from Smith.
Disclaimer:
New vehicle pricing includes all offers. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at 978-372-2552 or by visiting us at the dealership.
Base MSRP excludes transportation and handling charges, destination charges, taxes, title, registration, preparation and documentary fees, tags, labor and installation charges, insurance, and optional equipment, products, packages and accessories. Options, model availability and actual dealer price may vary. See dealer for details, costs and terms.
**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.
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† Based on 2021 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.
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978-372-2552
Call Now420 River St. • Haverhill, MA 01832
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Open Today! Service: 8am-5pm
Open Today! Parts: 7:30am-5pm